Main tasks and Responsibilities
Technical Supervision & Case Management Support:
• Provide continuous technical supervision and guidance to social workers in implementing PSS activities.
• Conduct regular case review meetings to discuss complex cases, develop tailored intervention plans, and ensure adherence to protection and confidentiality standards.
• Supervise the identification of beneficiaries requiring specialized assistance or material support (referrals for basic needs/kits), ensuring criteria are met.
• Ensure all interventions align with foundational Child Protection (CP) principles (best interest of the child) and Safeguarding policies.
Capacity Building & Training:
• Assess the training needs of the social workers and deliver on-the-job coaching.
• Develop and facilitate training modules on PSS, stress management, trauma-informed care, PFA (Psychological First Aid), and identification of protection risks.
• Facilitate peer-learning sessions and encourage reflective practices among staff to improve service quality.
Quality Assurance & Reporting:
• Ensure PSS activities align with international standards (e.g., IASC MHPSS Guidelines) and organizational SOPs.
• Monitor the quality and impact of PSS interventions through regular field visits and technical feedback.
• Oversee data collection and analysis; ensure case files are updated, confidential, and stored correctly.
• Produce timely and comprehensive technical reports (weekly/monthly), summarizing activities, trends, and outcomes for internal and external stakeholders.
Coordination & Referrals:
• Strengthen referral pathways with protection, health, education, and GBV service providers.
• Participate in relevant coordination meetings (e.g., MHPSS Working Groups) and support the mapping of local services.
• Identify and report protection concerns, initiating referrals to specialized services when necessary.
Program & Logistics Coordination:
• Oversee and support the procurement and distribution of essential kits (food, clothes, educational supplies) for identified families and the "Rawdat Al-Basma" kindergarten, ensuring the process is dignified and equitable.
• Maintain accurate records of distribution and resource allocation.
Staff Well-being:
• Promote staff well-being and lead stress management activities for the team if needed and relevant.
• Provide guidance on managing secondary trauma and burnout prevention.